Services

Managed IT

Let us take the strain

Overview

Peace of mind guaranteed

Let SysGroup take care of your core IT systems, manage user issues and resolve technical problems, creating a tailored IT service that’s right for you. We use system monitoring, which scans your tech systems and network frequently, up to 24/7/365. Our remote network monitoring tools mean we can react quickly before any issues escalate, giving you unprecedented peace of mind.

SysGroup Managed IT

Why choose managed IT?

To save time, money and resources... SysGroup’s team of tech professionals work with you to understand your IT requirements and challenges, designing a system and service – with appropriate SLAs – to meet those needs. We also provide real-time data to help optimise performance, and provide monthly reporting on a range of infrastructure elements, including: mission critical servers, your virtual environment, central storage devices, nightly back-ups, anti-virus updates, hard drive capacity and growth rates, VPN and router firmware, switches and networking, users and remote devices and patch management.

Need more information?

Our friendly and knowledgeable team are here to help with any questions you might have. Get in touch!

Contact

What are the benefits?

  • 46% of organisations that use a managed services provider say they have reduced annual IT budgets by at least 25%. Save time, money and resources by leveraging the expertise of an outside team, so you can focus on your unique goals. 
  • Competitive SLAs and 100% guaranteed uptime. Regular, scheduled site visits for both essential and on-going maintenance, updates and health checks to reinforce our SLAs.
  • Excellent customer service is in our DNA. We are proud of our 97% customer satisfaction and 93% customer retention rates. 
  • Real-time data, frequent reporting and proactive 24/7/365 network monitoring means any issues are detected and resolved before they disturb your business.
  • Our first-class help desk team are on-hand 24/7 to handle user queries.
  • Backup and Disaster Recovery are standard in our robust, state-of-the-art data centres, including NGD, Telehouse and LDeX. 

SysGroup Cloud Consultancy
SysGroup office

Why choose SysGroup?

Because we provide agnostic, innovative advice. We won’t push you in the direction of one provider or supplier – we’ll listen to your needs and requirements, and design a system that works for your business. Our tech team also works across projects of every scale, from SME to global reach, so nothing is beyond our skills and experience. With a breadth of expertise that we’re constantly refreshing, working with SysGroup takes a weight off your mind.

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