Case studies

North Wales Police

Solutions Drive productivity
Services Manage
Sector Government
Platforms KEMP LoadMaster 3600

The North Wales Police (NWP) is a territorial police force with offices in Colwyn Bay, St. Asaph, Caernarfon, and Wrexham. They employ 1500 police men and women, 160 community support officers, and over 900 office workers.


The North Wales Police were operating with a legacy Windows Network Load Balancing (WNLB) software, which had some limitations when paired with MS Exchange. Despite being one of the first UK police forces to deploy Microsoft SharePoint and use the MS Lync platform for their communications, they experienced problems across their system when attempting to use the WNLB software.


The KEMP LoadMaster technology gives NWP:

  • A faster, more reliable user experience
  • High availability for critical apps and systems
  • Layer 7 content switching to efficiently distribute user traffic across multiple servers
  • Guaranteed application uptime