We pride ourselves on providing the highest standard of customer support to all our customers.

However, in the unlikely event that there is an issue, we will do everything possible to ensure it is dealt with quickly and fairly.

Please send details of your issue or query to our complaints team

Alternatively, we can also be contacted in writing at the address below:

Complaints Department
SysGroup PLC
55 Spring Gardens
M2 2BY

Please include as much detail in your request so we can fully investigate your concerns before contacting you.


We monitor our systems 24/7/365, but if you notice anything originating from our network that seems suspicious then please email immediately with details of the problem.