The UKHF IT team were experiencing difficulties with their existing cloud provider, and decided to go to market after their contract expired to find a better solution. The organisation was suffering significant downtime and connectivity issues, and ultimately felt like they had outgrown their previous supplier. As their business grew and demands increased, they were searching for a service provider who could support them into the future.
The solution for UKHF included:
UKHF have described these results and benefits since switching to SysGroup:
Testimonial
The SysGroup service desk are fantastic at responding to cases and I love the portal – it’s great to be able to monitor the cases at a granular level and see who is logging them. It’s a fantastic add-on. The in-house technical expertise is very good and it’s great to know we can tap into this for future projects. Working with SysGroup, we find that the communication is great, they’re always approachable and have a ‘can do’ attitude – just what we need for our business.