Case Study

Take 1 Transcription

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Paper Work

Challenge

SysGroup hosted a TechWorkshop planning and design exercise with the CTO and Managing Director at Take 1.

Their primary challenges included:

  • Limitations of existing IT infrastructure
  • Wanting to increase availability of primary site applications and services
  • Needing to quickly provision new servers for software development team
  • IT systems were not scalable to support company expansion
  • IT management and user support was taking up too much time

Solution

Take 1’s custom solution included:

  • VMware vSphere server virtualisation and shared storage
  • Veeam Backup & Replication SP Monitor – Monitoring and alerting for key systems
  • 1st to 3rd Line user and infrastructure support
  • Access to highly skilled technical consultants
  • Onsite support
  • Scheduled management reporting & quarterly account reviews
  • Strategic planning days at the SysGroup head office 

Results

According to Take 1, their custom solution led to these results:

  • Reduction in downtime
  • Enhanced DR and failover for business continuity purposes
  • Increased flexibility and agility
  • Peace of mind around system monitoring and support
  • Having a trusted partner relationship for future IT strategy and projects   

Testimonial

Working with SysGroup has developed to the stage where we see them as our trusted IT partner – they enable us to focus on where our employees can add real value to the business, rather than get distracted by day to day IT issues. SysGroup have given us valuable advice and expertise for every step change in our infrastructure development and growth.

Resources

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