SEGA

Challenge

A new IT team had inherited an unwieldy domain structure and IT systems which were difficult to manage. They were tasked with modernising and upgrading SEGA® Europe’s IT infrastructure as well as introducing a more collaborative communication platform for all staff and users. There were many limitations to their old MS Exchange 2003 environment, and there was an urgent need to integrate newly-acquired studios into a global domain. Their aim was to build a long-term IT strategy and a phased approach to achieving IT and communications directives.

Solution

The solution designed for SEGA® Europe included these key features:

• Microsoft® design, consultancy and installation services
• Microsoft® system support and resolution
• Microsoft® Exchange Enterprise for 1,000 users
• Priasoft Migration Suits for Exchange (upwards of 1,000 email accounts migrated in one weekend)
• KEMP Load Balancers to ensure even load distribution on servers

SysGroup also helped to introduce a single AD forest to streamline email and messaging infrastructure and improve internal staff communications. SEGA® Europe wanted a single naming convention with fully integrated address books and calendars.

For the new messaging services, a mixture of physical and virtual servers were installed. In the main European head office, combined Hub Transport / Client Access Servers were deployed, along with dedicated mailbox servers, in a database availability group (DAG) configuration.