Managed IT services can be an amazing way to streamline your daily operations, helping you to gain greater control and see the big picture of how your technology is supporting business functions.
Think about your current relationship to IT.
From cyber security and legal compliance to hosting and protecting high-volumes of data & complex workloads, things aren't getting any easier.
That's where a managed IT services provider (MSP) can bring incredible value and efficiency to help you achieve your business goals.
Let's start by understanding managed services.
Research shows that 88% of organisations experienced improved business continuity in the cloud (Source).
MSPs promise access and continuous availability through industry-leading SLAs. You don't need to fear downtime any longer with services like backup and disaster recovery plus the option to mirror your entire IT infrastructure to a secondary site for quick recovery should any disruptions occur.
2) Strategic insight
Your in-house IT employees are likely to be generalists, and sometimes strategic decisions about cloud computing and virtualisation require a depth of expertise you just don't have. That's where an MSP can really assist you with insight based on years of experience and familiarity with the process.
They can help you decide between public, private or hybrid cloud environments, plus help you think ahead to ensure that your IT is flexible and tailored to your needs.
3) Security and compliance
Research by Hiscox revealed that 45% of organisations have experienced one or more cyber attacks in the previous 12 months.
These attacks can range from phishing scams to Trojan horse malware and ransomware, and they're targeting SMEs at alarming rates. Managed IT services include proactive monitoring and access to industry-leading security tools to guard the perimeter of your network and catch threats before they develop.
4) Work with your budget
MSPs offer a wealth of expertise at costs to fit any budget. They also allow you to scale your environment up or down whenever you need to, or even change directions entirely without significant financial losses from single-use hardware. Predictable monthly costs give you peace of mind.
5) Enhance your skills
37% of mid market organisations say they lack the proper staff training to prevent cyber-attacks (Source).
Similarly, depending on your industry, you may not have experts in Office 365 migration or virtual desktop configuration on your team. Thankfully, an MSP gives you access to the expertise and experience you need, at prices you can afford.