Case studies

The Grace Eyre Foundation

Solutions Increase Resilience
Services Resilience
Sector Charity
Platforms Veeam, VMware

The Grace Eyre Foundation (Grace Eyre), founded in 1898, is a unique charity; it supports people with learning disabilities and/or mental health needs in Brighton, Hove and across Sussex to develop their independence, obtain housing, find employment and learn new skills. Over the last few years, the charity has grown and diversified the range of services provided, becoming a stronger and more focused organisation.


Grace Eyre summarised their IT infrastructure problems below:

  • Existing server hardware had reached end of life
  • Core IT systems needed to be upgraded
  • Managing staff IT difficulties
  • Lack of in-house IT expertise and technical resource
  • Tape backup was problematic and unreliable


SysGroup now provides:

  • Cloud-hosted infrastructure and online backup services
  • 24/7 monitoring and alerting
  • IT problem resolution
  • Technical consultancy & strategic advice


Key results from the SysGroup solution include greater resilience, secure online backup for data restoration, greater flexibility, and an increase in Grace Eyre’s overall confidence with their IT systems.

Two major benefits were:

  • Stability in their IT environment
  • Less time worrying about staff IT problems