Case studies


Solutions Become More Sustainable
Services Consult
Sector Hospitality
Platforms VMware, HP, ProLiant, Wyse

A specialist in the provision of serviced apartments in London, across the UK and worldwide, SilverDoor has grown since 2000 to become the UK’s leading independent serviced apartment agent.

The company is engaged by international, corporate and private clients for temporary and permanent relocations, staff housing programmes, business visits, international assignments, city breaks and conferences.


SilverDoor were running an IT infrastructure that had grown organically over time. The business was experiencing rapid expansion and needed to upgrade their core IT systems to cope with anticipated future growth. Overall, SilverDoor faced these specific challenges:

  • lnadequate network resources
  • Latency issues
  • Lack of resilience and DR for core systems
  • Growth in heat, power and cooling expenditure
  • Escalating IT support costs
  • Rapid future growth and company expansion – need to cater for 3 years of growth & double the number of staff


After consultations and a full evaluation of SilverDoor’s IT needs, SilverDoor chose SysGroup to help deliver a custom VMware solution. SysGroup is a fully accredited VMware Enterprise Partner and HP Preferred Partner, and delivered the entire project after 1 month, to exact specifications. The solution included:

  • VMware View desktop virtualisation – users benefit from consistent access
  • VMware vSphere server virtualisation – provides high availability for key applications
  • HP MSA 2324i SAN – enhanced resilience and performance
  • HP ProLiant DL 360 G7 Servers
  • Wyse P20 Thin Clients using PCoIP protocol


The solution created for SilverDoor helped to both prepare and stabilise them for future growth and additional users. After implementation, they noticed:

  • A reduced carbon footprint
  • Ability to quickly provision new users and services
  • Increased data security and centralised control
  • More scalable infrastructure to manage future growth
  • Reduced desktop support intervention and costs