Case studies

Bucks New University

Solutions Mitigate Risk
Services Manage, Resilience
Sector Education
Platforms KEMP Load Master & VMware

Bucks New University’s mission is to be a leading professional and creative influence, shaping higher education for the benefit of people and employers. Within a caring and supportive environment, the University delivers high-quality scholarship, as well as focused research and professional practice.

The University has enjoyed a long and successful history since it was founded in 1893 as the School of Science and Art. With 675 staff, it offers education to over 9,000 students studying on a range of courses linked to the creative and cultural industries, the management and information management sectors, and the public sector.


The IT team at the University has been using Windows© Network Load Balancing (NLB) for their internally hosted website, which ran on two virtual machines. However, they experienced these challenges:

  • Failover issues
  • Redundancy
  • Needed to guarantee uptime & availability quickly under tight budgetary constraints


The IT team partnered with SysGroup to select:

  • 2x KEMP LoadMaster 3600s to manage the load-balancing, deployed in an HA configuration.

Additionally, the scope of their project expanded to include load-balancing 3 different authentication services at the University, each operating on 2x VMware vSphere VMs:

  • Security Assertion Markup Language (SAML)
  • Lightweight Directory Access Protocol (LDAP)
  • Active Directory Federation Services (ADFS)


The Bucks New University IT team noticed these main benefits after implementation:

  • Reduced downtime and maintenance issues
  • Ease of use for staff and students
  • Efficient and straightforward on-going IT support
  • Long-term affordability and reduced maintenance costs