SysGroup is the UK’s fastest-growing managed IT services and cloud hosting providers.
We deliver solutions that ensure clients understand and benefit from industry-leading technologies and advanced hosting capabilities.
Our team focus on customers’ strategic and operational requirements, enabling our clients to free up resources, grow core business and avoid the distractions and complexity of delivering IT services.
At SysGroup we are passionate about technology, innovation and providing unparalleled service to our clients, so we want people to join the SysGroup team who share our passion and want to be part of an exciting, growing business.
At SysGroup, we are as proud of our people as we are the services we offer. Being part of a fast-paced, dynamic and growing organisation means it is critical that our people work hard to help us achieve our goals and vision, however to be successful it is vital what we all work in collaboration. Our people are sharp, agile and insightful. We actively promote an environment where suggestions and ideas are welcome. We believe that if we get the culture right, most of the other stuff will happen naturally on its own.
We are currently recruiting for a Monitoring Support Engineer to monitor and maintain our group and customer infrastructure. you will be responsible for network health, storage capacity, security and backups and subsequently carry out remedial actions to rectify any issues identified.
You will work closely alongside the Service Desk team assisting with any customer support requests, particularly in the out of hours periods, where the desk isn’t available. Our Monitoring Support Engineers work within a team that provides cover 24/7/365.
To be considered for this role, you will come from a previous technical service or support position where you have gained a good level of exposure to various hosting technologies and be looking to expand your knowledge and application and work outside the traditional 9-5 pattern.
Please note, this role will operate on a rotating shift pattern and will be required to cover shifts 24/7/365.
Essential Skills & Experience:
Why work for us?
We offer you a challenging role with opportunity to expand your skills and experience, all while working in a friendly and encouraging working environment.
In addition to a very competitive base salary (which will be dependent on experience) we also offer:-
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