Case Studies

The Grace Eyre Foundation

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  • Sector

    Charity

  • Services

    IT Support, Hosting, Backup, IaaS, Consultancy

  • Solution

    Managing IT, Cloud Migration

  • Platform

    Veeam, VMware

The Grace Eyre Foundation (Grace Eyre), founded in 1898, is a unique charity; it supports people with learning disabilities and/or mental health needs in Brighton, Hove and across Sussex to develop their independence, obtain housing, find employment and learn new skills. Over the last few years, the charity has grown and diversified the range of services provided, becoming a stronger and more focused organisation. 

Challenge

​Grace Eyre summarised their IT infrastructure problems below:

  • Existing server hardware had reached end of life
  • Core IT systems needed to be upgraded
  • Managing staff IT difficulties
  • Lack of in-house IT expertise and technical resource
  • Tape backup was problematic and unreliable

Solution

SysGroup now provides:

  • Cloud-hosted infrastructure and online backup services
  • 24/7 monitoring and alerting 
  • IT problem resolution
  • Technical consultancy & strategic advice  

“Since we don’t have any in-house IT staff or expertise, it didn’t really make sense for us to invest in a state of the art IT server room. It was clear that SysGroup’s IaaS model would provide us with more versatility, support our future growth and provide greater resilience and peace of mind through their geographically spread data centres.”

IT Solution Hardware

Result

Key results from the SysGroup solution include greater resilience, secure online backup for data restoration, greater flexibility, and an increase in Grace Eyre’s overall confidence with their IT systems.


Two major benefits were:

  • Stability in their IT environment
  • Less time worrying about staff IT problems

Testimonial

Grace Eyre has undergone a period of sustained growth and increase in headcount to just over 200 staff. Most are not based in fixed office locations, making a hosted solution attractive for these home and remote users. The monthly operational cost model of the new hosted service is far more appealing.

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