Case Studies

The Grace Eyre Foundation

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​Grace Eyre summarised their IT infrastructure problems below:

  • Existing server hardware had reached end of life
  • Core IT systems needed to be upgraded
  • Managing staff IT difficulties
  • Lack of in-house IT expertise and technical resource
  • Tape backup was problematic and unreliable


SysGroup now provides:

  • Cloud-hosted infrastructure and online backup services
  • 24/7 monitoring and alerting
  • IT problem resolution
  • Technical consultancy & strategic advice

“Since we don’t have any in-house IT staff or expertise, it didn’t really make sense for us to invest in a state of the art IT server room. It was clear that SysGroup’s IaaS model would provide us with more versatility, support our future growth and provide greater resilience and peace of mind through their geographically spread data centres.”

IT Solution Hardware


Key results from the SysGroup solution include greater resilience, secure online backup for data restoration, greater flexibility, and an increase in Grace Eyre’s overall confidence with their IT systems.

Two major benefits were:

  • Stability in their IT environment
  • Less time worrying about staff IT problems


Grace Eyre has undergone a period of sustained growth and increase in headcount to just over 200 staff. Most are not based in fixed office locations, making a hosted solution attractive for these home and remote users. The monthly operational cost model of the new hosted service is far more appealing.


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