Case Study

Bucks New University

University Campus
  • Load balancing Icon
  • Log a call icon
  • VID Icon


The IT team at the University has been using Windows© Network Load Balancing (NLB) for their internally hosted website, which ran on two virtual machines. However, they experienced these challenges:

  • Failover issues
  • Redundancy
  • Needed to guarantee uptime & availability quickly under tight budgetary constraints


The IT team partnered with SysGroup to select:

  • 2x KEMP LoadMaster 3600s to manage the load-balancing, deployed in an HA configuration.

Additionally, the scope of their project expanded to include load-balancing 3 different authentication services at the University, each operating on 2x VMware vSphere VMs:

  • Security Assertion Markup Language (SAML)
  • Lightweight Directory Access Protocol (LDAP)
  • Active Directory Federation Services (ADFS)
University Students


The Bucks New University IT team noticed these main benefits after implementation:

  • Reduced downtime and maintenance issues
  • Ease of use for staff and students
  • Efficient and straightforward on-going IT support
  • Long-term affordability and reduced maintenance costs


The whole University community—675 staff and circa 9,000 undergraduates—has benefitted from the KEMP solution. The devices are very simple to use, which meant the technical team didn’t need to do lots of extra training. They’re very easy to update and change when needed. Overall, they have provided great value for money.


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