Case Study

Royal Albert Hall

  • Sector

    Charity

  • Services

    IT Consultancy

  • Solution

    Infrastructure, Backup and Replication

  • Platform

    Veeam, VMware vSphere, Microsoft Exchange

The Royal Albert Hall is a concert hall on the northern edge of South Kensington, London. The Hall is a registered charity held in trust for the nation and receives no public or government funding.

Since its opening by Queen Victoria in 1871, the world's leading artists from many performance genres have appeared on its stage and it has become one of the UK's most treasured and distinctive buildings. The location of some of the most notable events in British culture, each year it hosts more than 390 shows in the main auditorium, including classical, rock and pop concerts, ballet, opera, film screenings with live orchestra, sports, award ceremonies, school and community events, charity performances and banquets. A further 400 events are held each year in the non-auditorium spaces.

Challenge

SysGroup have built a relationship with the Royal Albert Hall over several years. 

They asked our team to provide advice on ways of improving system availability. We began strategically consulting with the IT team at the Royal Albert Hall to suggest a solution to support their messaging platform and provide secure backup and replication. 

Solution

After these conversations, SysGroup:

  • Upgraded the Hall's VMware vSphere infrastructure to version 5
  • Installed Veeam Backup and Replication to a secondary IT location
  • Upgraded the existing MS Exchange environment

Results

  • New system is highly available and offers far better performance
  • SysGroup's Gold partner status with Veeam connects the Royal Albert Hall to the best pricing and licensing options for their needs 

Testimonial

The solution that SysGroup designed met our requirements, their engineering team were flexible and helped us to uncover some other issues that we were unaware of during the installation. Overall, we were really pleased with how the works were completed. They have always been pragmatic in their approach to working with the Royal Albert Hall; their consultancy staff are knowledgeable and very easy to work with.

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