Managed IT

5 Reasons IT Managers Need Managed Services

Written by Amy Hitchmough
Teamwork through Managed IT Services for IT Director

As an IT Manager, your to-do list is never-ending. There are new opportunities around every corner, and the last thing you want is to invest in a contract or service that fails to deliver on its promises.

Are managed IT services just another pull on your resources without measurable benefits? Do they actually add value to your business? 

Here are the top reasons why every IT Manager should consider a managed IT services partner:

1. Develop the right strategy.

Choosing between private, public or hybrid cloud can be daunting, as well as choosing the right environment for your different workloads. A consultation with a managed services provider (MSP) will give you expert insight into which platforms and services will help you to achieve your goals.

As you report back to your CIO or other directors, you'll have a much clearer picture of how your IT strategy can support larger projects or initiatives within the business, gaining their support and understanding for IT spending and transformation.

2. Enhance your skillset.

42% of mid-sized organisations say that they struggle to find IT and cyber-security professionals. 54% also say that they lack the time to prioritise things like cyber-security. (Source).

The more niche your industry is, the less likely you are to be on the cutting edge of new cloud computing technologies. Your time is stretched between different priorities and you may never feel confident that your network is running efficiently, secure from outside threats and innovative.

For a much lower cost, managed IT services connect you to experts in PCI DSS, disaster recovery, cyber-security and more. You gain the best bits of their knowledge, alongside 24/7/365 support to enhance your team's skills.

3. Take the responsibility for maintenance and upkeep. 

Keeping up with the technical side of operations, keeping the entire business informed of new policies & procedures...these are the things that take up most of your time. Managed IT takes the everyday burden of system maintenance and frees you to become an expert in your field.

Simple, yet time-consuming things like security updates and network monitoring can take all of your energy. Entrust these processes to a managed services provider and then devote your time to other priorities like testing, development and staff training.

4. Increase your IT security. 

73% of respondents in a survey were considered cyber-novices after taking a cyber-security readiness assessment.

Because cyber-security threats are always evolving, MSPs are on the frontlines of new firewalls, anti-virus technology and email security. Their outside perspective and expertise can help you to identify weak spots in your infrastructure where you could be vulnerable to cyber-attacks, malware or phishing. You get enterprise-grade security tools at a fraction of the cost.

5. Budget-friendly. 

It sometimes feels like IT budgets are shrinking every year, while the deadlines for new projects or rollouts are getting shorter. MSPs offer a wealth of expertise at costs to fit any budget. They also allow you to scale your environment up or down whenever you need to, or even change directions entirely without significant financial losses from single-use hardware. Predictable monthly costs give you peace of mind.

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