Project Manager

Title: Project Manager

Location: Newport, London or Liverpool

Reporting to: Head of Pre-Sales, Consulting and Project Management

About SysGroup

SysGroup is an award-winning Managed IT Services, Cloud Hosting and expert IT Consultancy provider.  The Group’s head office is in Liverpool with offices in London, Telford and Newport. SysGroup's strategy is to become the leading provider of managed IT services and cloud hosting to the UK mid-market and enterprise supplemented with carefully targeted acquisitions to complement organic growth. The sales approach is consultative to guide customers through the complexities and developments in the IT market and we aim to develop strong client relationships to become an extension of their existing IT department.

At SysGroup our people are passionate about what they do, committed to their team, their colleagues, and the success of our business. As a business, we pride ourselves on our friendly and collaborative approach to the way we work with our teams. 

Role Summary:

The Technical Operations Team (TechOps) provides all IT support across the SysGroup customer base and internally to SysGroup stakeholders. The area has recently been restructured into two clear functional areas under a new Chief Technology Officer.

The first functional area covers Service Delivery and supports the install, monitoring and maintenance of all systems, including the oversight of our datacentre footprint. The team has a number of specialists that focus on connectivity, cloud, infrastructure and monitoring

The second functional area oversees Project Management, Consultancy and Pre-Sales and provides support across the business to close new business, manage implementation and deliver high quality consultancy services. 

As part of the restructuring process, we are looking to fill the following role:

• Project Manager

Responsible for:

• Delivering support for a range of projects, working with internal teams and customers
• Providing timely and up to date data about the progress of projects to the customer and internal teams
• Owning issues as they arise and working across SysGroup to provide pragmatic solutions
• Ensuring that customers are up to date and fully briefed on project progress

Key Areas of Knowledge

• Ideally qualified Prince 2 project manager or equivalent
• Understanding of Agile processes and PM methodologies
• A demonstrable of understanding of how DevOps will play a part on the future of tech operations
• A clear track record of delivering projects on time and to budget

A sense of humour and excitement about what you do is also very important to us.

About you

We are looking for people with an energy and commitment to be part of a fast growing and ambitious organisation. You will have a track record of providing project management support across a range of areas including experience of some complex projects with multiple stakeholders. You will be able to solve problems, suggest ways round obstacles and be able to work with a wide range of stakeholders. You will naturally want to talk with colleagues to fully understand the challenges they face and then work with them to build a robust project plan that has clear milestones and success criteria. Working across all areas of the business you will have a curious approach that allows you to dully understand how projects can be delivered as effectively as possible.

You will see this role as a stepping-stone to the next phase of your career. As SysGroup continues to grow there will be considerable opportunities to develop your skills and take on more complex projects