Tech Ops

Project Engineer

We are looking for a Project Engineer to work as part of the Service Delivery team to deliver high value professional services to customers.

Job Description

The Project Engineer works as part of the Service Delivery team, and delivers high value professional services to customers. Candidates are expected to be capable of working under their own initiative to design and implement IT solutions through consultative and collaborative engagement with customers and peers.

Project Engineers are expected to provide technical leadership both to customers and to internal staff, to be an evangelist for their technical specialisations and for progressive IT technologies and solutions, and to assist the PreSales team in developing Statements of Work and Proposals for new and existing customer sales opportunities.

Key Responsibilities:

To deliver of chargeable and high value professional services and engineering that provide assured outcomes for customers.

To provide technical leadership and championing of technologies and solutions that deliver strategic value to customers, and that enable SysGroup to provide an excellent customer experience.

Key Skills

A thorough understanding and significant experience of the following is required…

  • Network switching and routing infrastructure (particulary Cisco, HPE and Dell; mostly LAN)
  • Firewalls (WatchGuard, FortiGate, etc)
  • Significant experience and expertise is expected in one or more of the following, with working knowledge of as many as possible being advantageous
  • Microsoft Active Directory (inc Azure AD Connect)
  • Microsoft / Office 365 and related services (SharePoint, OneDrive, ATP, EMS, InTune, AutoPilot etc)
  • Microsoft Windows Server

Other Microsoft technologies and solutions:

  • DFS, IIS, SQL, SCCM etc
  • Networking (switching, routing, firewalls, load-balancers, WAFs)
  • IaaS and Cloud platforms (VMware, Azure, AWS etc)
  • VDI/Remote working solutions (Horizon View, RDS XenApp/XenDesktop, etc)
  • Linux Server and applications (Apache/Nginx, MySQL/Maria DB, etc)

Its expected (though not essential) that the successful candidate will hold one or more qualifications in appropriate technologies from one of the following organizations:

  • Cisco
  • VMware vSphere
  • Azure, Microsoft / Office 365
  • AWS

About You

Ideal candidates for our new roles will live within commuting distance of our recently refurbished Newport office which sits on the same campus as the Vantage Data Centre – a critical datacentre node in the digital operational capacity of western Europe and in which SysGroup hosts and manages significant infrastructure for a range of customers.

We are looking for people who want to make a name for themselves in the IT industry and want to be part of the growth journey of SysGroup. You must be comfortable with working at pace and dealing with the inevitable ambiguity that comes with rapid growth and development. Finding ways to get things done is paramount. We have five core company values that underpin all we do:

  • Love what you do
  • Own it
  • Work smart and together
  • Delight your customer
  • Be Bold

To be part of our journey for all our new roles you will need to understand the principles that underpin Cloud – We often talk about the NIST principles as the foundation for this understanding. Furthermore, you will understand what an Enterprise environment can offer to organisations as they develop their IT capability.

Our Tech Ops team is critical for us. You will be joining a team of dedicated and hardworking individuals who care deeply about what they do and who care deeply about giving our customers the best possible service. We often go the extra mile to deliver the necessary service level and want to work alongside people who will also go that extra mile. As part of this approach to our work, self-awareness and vulnerability are also key traits we look for in the people in our teams. We need people who can build the right level of work life balance by understanding the cadence of projects and other activities so that our projects are delivered on time coupled with that healthy work life balance.


In addition to a very competitive base salary (which will be dependent on experience) we also offer:

  • 25 days holiday (plus bank holidays)
  • An additional half a day holiday on your birthday
  • Salary Sacrifice Pension scheme
  • Employee discounts
  • Cash plan medical care
  • PMI
  • Quarterly prize draw


SysGroup is an award-winning Managed IT Services, Cloud Hosting, and expert IT Consultancy provider. The Group’s head office is in Liverpool and has offices in Manchester, London, Telford and Newport.

We are in a significant growth phase and are looking to build out an enhanced team of Service Professionals to meet the demand we are seeing across our customer base and within the market.

Our SysCloud Enterprise Cloud supports a broad range of businesses and presents our technical team with the opportunity to work alongside organisations with a global outlook and footprint. From collocation of hardware to sophisticated PCI environments to IaaS and PaaS - SysCloud offers our technical teams an opportunity to work across a range of technologies from Private Cloud to integrating services from Hyperscale public cloud environments.

We are currently looking to fill a number of new roles within our Technical Operations Teams. These range from engineers with a broad outlook, high work ethic and natural problem-solving approach, Consultants who can help to positively challenge our customers as they take the next steps in their digital journey and solution architects who understand how virtualisation and Cloud environments provide value to a wide range of organisations.

Interested? Apply now!

Please send your CV and a covering letter to our People & Culture team