Tech Ops

Project Engineer

We're looking for a Project Engineer that can work under their own initiative to deliver high value professional services to our customers

Tech Op's

Project Engineer

As our Project Engineer you will provide technical leadership and championing technologies and solutions that deliver strategic value to our customers.

Job Description

Title: Project Engineer

Location: Newport

Hours: 37.5 hours/week

Reporting to: Head of Service Delivery

Start Date: ASAP

Position Description

The Project Engineer works as part of the Service Delivery team, and delivers high value professional services to customers.

Candidates are expected to be capable of working under their own initiative to design and implement IT solutions through consultative and collaborative engagement with customers and peers.

Project Engineers are expected to provide technical leadership both to customers and to internal staff, to be an evangelist for their technical specialisations and for progressive IT technologies and solutions, as well as assisting the Pre-Sales team in developing Statements of Work and Proposals for new and existing customer sales opportunities.

Key Responsibilities:

To deliver chargeable and high value professional services and engineering that provides assured outcomes for customers.

You will also provide technical leadership and champion technologies and solutions that deliver strategic value to customers, enabling SysGroup to provide an excellent customer experience.

Key Skills:

A thorough understanding and significant experience of the following is required:

  • Network switching and routing infrastructure (particularly Cisco, HPE and Dell; mostly LAN)
  • Firewalls (WatchGuard, FortiGate, etc)

Significant experience and expertise is expected in one or more of the following, with working knowledge of as many as possible being advantageous:

  • Microsoft Active Directory (inc Azure AD Connect)
  • Microsoft/Office 365 and related services (SharePoint, OneDrive, ATP, EMS, InTune, AutoPilot, etc)
  • Microsoft Windows Server
  • Other Microsoft technologies and solutions; DFS, IIS, SQL, SCCM, etc
  • Networking (switching, routing, firewalls, load-balancers, WAFs)
  • IaaS and Cloud platforms (VMware, Azure, AWS, etc)
  • VDI/remote working solutions (Horizon View, RDS XenApp/Xen Desktop, etc)
  • Linux Server and applications (Apache/Nginx, MySQL/Maria DB, etc)

It's expected, though not essential, that the successful candidate will hold one or more qualifications in appropriate technolgies from one of the following organisations:

  • Cisco
  • VMware Sphere
  • Azure, Microsoft/Office 365
  • AWS

About You:

Ideal candidates will live within commuting distance of our recently refurbished Newport office, which sits on the same campus as the Vantage Data Centre - a critical data centre node in the digital operational capacity of western Europe and in which SysGroup hosts and manages significant infrastructure for a range of customers.

We are looking for people who want to make a name for themselves in the IT industry and want to be part of the growth journey of SysGroup. You must be comfortable with working at pace and dealing with the inevitable ambiguity that comes with rapid growth and development.

Finding ways to get things done is paramount. We have five core company values that underpin all we do:

  • Lobe what you do
  • Own it
  • Work smart and together
  • Delight your customer
  • Be bold

To be part of our journey for all new roles, you will need to understand the principles that underpin Cloud. We often talk about the NIST principles as the foundation for this understanding. Furthermore, you will understand what an Enterprise environment can offer to organisations as they develop their IT capability.

Our Tech Ops team is critical for us. You will be joining a team of dedicated and hardworking individuals who care deeply about what they do, and who care deeply about giving our customers the best possible service. We often go the extra mile to deliver the necessary service level and want to work alongside people who will also go that extra mile. As part of this approach to our work, self-awareness and vulnerability are also key traits we look for in the people in our teams. We need people who can build the right level of work life balance by understanding the cadence of projects and other activities so that our projects are delivered on time, coupled with that healthy work life balance.


In addition to a very competitive salary (which will be dependent on experience) we also offer:

  • 25 days holiday (plus bank holidays)
  • An additional half a day holiday on your birthday
  • Salary Sacrifice Pension scheme
  • Employee discounts
  • Cash plan medical care
  • PMI
  • Quarterly prize draw


SysGroup is an award-winning managed IT services, cloud hosting and expert IT consultancy provider. The Group's head office is in Liverpool, with offices in Manchester, London, Telford and Newport.

We are in a significant growth phase and are looking to build out an enhanced team of Service Professionals to meet the demand we are seeing across our customer base and within the market.

Our SysCloud Enterprise Cloud supports a broad range of businesses and presents our technical team with the opportunity to work alongside organisations with a global outlook and footprint. From colocation of hardware to sophisticated PCI environments, SysCloud offers our technical teams an opportunity to work across a range of technologies from Private Cloud to integrating services from Hyperscale public cloud enviornments.

We are currently looking to fill a number of new roles within our Technical Operations teams. These range from engineers with a broad outlook, high work ethic and natural problem solving ability, consultants who can help to positively challenge our customers as they take the next steps in their digital journey and solutions architects who understand how virtualisation and Cloud environments provide value to a wide range of organisations.

Interested? Apply now!

Please send your CV and a covering letter to our People & Culture team